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The Grief Experience, Auckland, 24 August


Thu, Aug. 24, 2017

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The Grief Experience

Understanding, responding, supporting, and enabling those grieving a loss 

Tricia Hendry & Maureen Frayling

The Grief Centre 

Thursday 24 August 2017

9:00am – 4:30pm 

MBS Flexispace, Massey University, Dairy Flat Highway, Albany, Auckland    

Overview of the training

This day workshop will be presented by Tricia Hendry and Maureen Frayling. Together they will bring their combined expertise and experience to the day, offering knowledge and strategies to equip participants to effectively support people grieving a significant loss of any kind, whatever its cause and whatever their age or stage. A wide range of training tools will be used to ensure this professional development day is stimulating, engaging, memorable and very practical. 

The workshop will explore the following topics:

  • the nature of grief – what is it exactly?
  • useful models of grief
  • the multidimensional impact of loss and grief
  • ways grief can affect children, teens, adults, families, groups, and communities
  • culture’s effect on the grief experience
  • how trauma can intensify the grief experience
  • recognising red flags
  • what is complicated grief?
  • key support skills – with opportunities to practice them
  • a variety of case studies – what helped and why?
  • what options are there for extra support?
  • ways to assist people to build up resilience in the face of loss
  • recommended links, tools, and resources
  • self-care to prevent personal compassion fatigue and burnout 

The workshop will be suitable for anyone working as a professional or volunteer in a social support role of any kind, including: social workers, health professionals, family support workers, teachers, counsellors, and child and youth workers. 

About the presenters

Tricia Hendry: Tricia is a published writer who is also a well-known grief specialist, author and presenter, and is recognised for her presentations and workshops. Among her specialties are resilience, and coping with difficult change, loss, grief, and trauma. Her seminars are engaging, informative and interactive, with participants receiving informative handouts and resources to assist them in their work. 

Maureen Frayling: Maureen is qualified and experienced in both nursing and counselling and she is a member of NZAC. She worked at the North Shore Hospice as a nurse, counsellor and teacher in the area of grief and loss for 15 years. She is a founder Trustee of the Grief Centre and initiated its development in 2009. She is currently a lecturer and co-ordinator on the counselling major at North Tec in Whangarei. 


  • $250 for professionals
  • $200 for Massey University staff (permanent and fixed term only)
  • $125 for students (full time only) 

Morning tea, lunch and afternoon tea is provided and included in the fee.   Certificates of attendance are provided to all attendees who complete the workshop. 

Numbers are limited and places will be allocated in order of receipt of registration. 

How to Register

Please complete the online registration form for each attendee. Secure credit card payment can be made for one or multiple attendees or contact Helen for alternative payment options:

Helen McMaster, Centre for Psychology, Massey University, Private Bag 102904, North Shore, Auckland,

Phone : 09 213 6095                                         

Email : 

Cancellation Policy

If the workshop is cancelled due to lack of enrolments, a full refund will be given.
Refund requests received more than one week before the workshop will be refunded in full, requests received less than one week will incur a 50% charge.
No refunds will be made for non-attendance at the Workshop.